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FAQ
Feel free to email our customer service at hello@lamiva-store.com – Our team will be happy to assist you.
We offer free DHL standard shipping for orders over USD $30. For orders under USD $30, a shipping fee of $2.95 applies.
Delivery time is made up of two periods:
1) Processing time: 1-2 business days
2) Shipping time:
USA: 5-9 business days
Canada: 5-9 business days
Once your order has been shipped, you will receive a shipping email with a tracking link for parcel tracking. If you have any questions about your package, please email our team at hello@lamiva-store.com.
Not satisfied? We can promise a lot, but you'll only truly find out by testing it... That's why we offer a risk-free 30-day money-back guarantee on all orders. If you're not satisfied, you can return your product at any time & we'll refund the full amount!
No customs duties apply within the USA.
For delivery to Canada, customs duties usually don't apply either.
Feel free to send us a message at hello@lamiva-store.com if you have any questions about your order, our team will be happy to assist you.